These beautiful hand finished ceramic mugs are both stylish and comforting to hold and display in your home. The colour is rich and unique to each mug offering you the perfect start to your day right from your first cup of coffee!
All our shipping is sent by 1st Class Royal Mail
NOTE - Please note - we can experience some delays with Royal Mail due to COVID 19 but we are able to answer any of your questions by e-mail and will keep you updated as much as possible.
If you are not completely satisfied we will be happy to offer a refund or exchange on all goods except for some jewellery items for hygiene reasons. This should be returned to us within 14 days of your receipt of goods provided they are in their original, unopened, unused and undamaged condition. We will consider the condition of the goods being returned when making a refund.
Should you wish to cancel your order and return any goods, please notify us within 14 working days beginning with the day following the day of delivery to you, by emailing firstname.lastname@example.org or messaging through the website.
Please provide full details of your customer order number and the goods being returned.
On receipt of the returned goods we will give you a refund of the amount paid for the goods. This could take up to 30 days although it will be actioned immediately.
Please note that postage or other return costs will be the customer's responsibility and will be reimbursed by us only in the case of damaged, faulty or incorrectly supplied goods.
To improve our service, please let us know the reason for returning any goods.
Please wrap products securely to prevent damage in transit.
We cannot be held responsible for returned goods that do not reach our Returns Department.